11-19-2021 09:12 AM
I have been using the Next app for years with several Nest Protects, cameras, and a thermostat. Everything worked fine until I migrated to Google Home yesterday. None of Nest devices are in the Google Home app; the recently acquired Google Mini Hub is. My non Nest/Google devices migrated. In addition, I now have a Home and My Home configuration.
12-21-2021 11:55 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
12-23-2021 08:36 PM
Hi Brad,
I’m not sure how the Nest to Google migration works or what the final configuration would look like. When I posted my comment, none of my Nest products showed up under Nest or Google Home, and still don’t under Google Home. I had “Home” and “My Home” configurations with no Nest devices. That happened with both, Google Home, and and Nest.
A few days later, I try login Nest and my Nest devices are there. Earlier this week, the Nest app brought up migrating to Google again.
Regards,
JLE