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TV problems after casting qith my phone

Community Member

After casting from my phone to my Hisense 4K TV, the TV will not power back up and I ended up having to put my phone back to factory settings. Because it got screwed up to. The phone is fine now, but the TV is dead as a door nail. Can you help


Community Specialist
Community Specialist

Hi dustineaston233,

We understand that your concern is isolated to your Hisense 4K TV. Please note that we have very limited support for third-party devices. It is best to contact Hisense support for further  assistance.


If you need help with a Google Home speaker/display, please do not hesitate to reply on this thread, and we're glad to assist you further; otherwise, we'll be locking this thread after 24 hours.