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TV problems after casting qith my phone

dustineaston233
Community Member

‎06-20-2023 04:24 PM

After casting from my phone to my Hisense 4K TV, the TV will not power back up and I ended up having to put my phone back to factory settings. Because it got screwed up to. The phone is fine now, but the TV is dead as a door nail. Can you help

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Alex_S
Community Specialist
Community Specialist

‎06-22-2023 07:34 PM

Hi dustineaston233,
 

We understand that your concern is isolated to your Hisense 4K TV. Please note that we have very limited support for third-party devices. It is best to contact Hisense support for further  assistance.

 

If you need help with a Google Home speaker/display, please do not hesitate to reply on this thread, and we're glad to assist you further; otherwise, we'll be locking this thread after 24 hours.


Regards,
Alex

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