cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Unable to log into Nest account on my computer

annieface
Community Member

Ever since I migrated my Nest account to Google, I have been unable to log in to Nest on my Mac laptop. When I go to https://home.nest.com/login/, I click on "Sign in with Google." That takes me to a new page that says "Choose an Account" and I click on my Google account that is associated with Nest. This takes me back to the very same Next home screen telling me to "Sign in with Google." I click on it, it's back to "Choose an Account." Over and over and over, it goes in a circle. It's been like this for at least six months, since I first reluctantly migrated the account to Google. I don't think there's anything wrong with my Google account because it works fine on my phone and I can easily log in. I've restarted my computer many times, deleted cookies, cleared the cache...Nest phone support was utterly useless and literally told me I'm "on my own" because they "don't offer account support."

Has this happened to anyone else? Any recommendations?

0 REPLIES 0