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Unable to login in to NEST APP on Android TV.

mcdonalds208
Community Member

I have verified my NEST login information and have found GREAT DISAPPOINTMENT with your products!  I am unable to log in to my NEST account using the NEST app on my Android TV.

What do I need to do to get this to work? What steps in the login process have you failed to inform your users of?

I currentlyi can not recommend ANY of your products to any of my customers.

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there mcdonalds208, 

I'm so sorry that you're having disappointing experiences with the Nest products and I understand how frustrating it can be, but I want to see how I can help. 

 

Would you mind letting me know what error messages you are receiving and what troubleshooting steps you have taken as well? 

 

I look forward to your response. 


Best regards, 
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

 

Have a great day,

Garrett DS