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Why am I getting a pop up on my phone that it cannot communicate with my Nest Hub Max?

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Cynthia Autry 

 

My Google will go through the whole set up and then at the end I get a pop up that I can not communicate to the HUB

1 REPLY 1

Sfaz
Community Member

You will need to do a factory reset .  I tried everything else and continued to get this pop up until I reset to factory settings.