auto play on the home app

[Goshen81]

The lights in the house are set through the app and they turn on all the time by themselves. Can't find the setting for it and turn it off

[Azarco]

Hello Goshen81,

Thanks for reaching out — let's see what's going on.

A few questions: what Google Nest device do you have? Is it happening at a particular time of the day or is it random? Also, did you happen to set up a routines before?

Try reinstalling your Google Home app. Rebooting your lights and router might help too.

Let us know how it goes.

Best,

Alex

[Azarco]

Hey there,

I wanted to follow up and see if you are still in need of any help. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Regards,

Alex

[Juni]

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Regards,

Juni