cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Apps / Account

Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4603 Views
  • 0 replies
  • 5 kudos

Nest app wont recognize login or send a password reset

My Nest app logged out and will not recognize my login anymore so I can not access any of my products. I have tried getting a password reset, but the reset is not going to my email. I can't create a new login because that option does not exist in the...

Google shopping list vs grocery list

I have a shared home with my husband. We have a shared “grocery” list. Up until last week I’ve been able to add to it using our devices seemlessly. This week, she says “adding cuz to your shopping list”. This is not the shared list, and I don’t see a...

Lizslone by • Community Member
  • 1058 Views
  • 3 replies
  • 0 kudos

Presence sensing: how to move the pin on the map

When I tried to set up Google Home Presence Sensing, I didn't place the location pin on the map accurately enough. Now I can't find any way to change the location. Is there any way to reset or change the location pin? (This question was asked before ...

og18 by • Community Member
  • 1405 Views
  • 8 replies
  • 0 kudos

Camera history not updating on iPhone.

Camera history is not updating on my iPhone, though oddly it is updating perfectly well on my iPad? Both home versions are the same version number, though the iPhone has the latest ios system 16.5, the iPad is ios 16.4.1… could this be an issue?iPhon...

Geoff7 by • Community Member
  • 754 Views
  • 3 replies
  • 0 kudos

App not displaying menu at bottom

My google home app is updated to latest version 3.1.108 but I am not showing the bottom menu options of favorites, devices, automations, activity, settings. I only show home button, talk button, and history button at bottom. I have tried resetting ph...

Requests for SiriusXM with Google Assistant no longer supported

Hello All,Google Assistant constantly repeats the following for all requests of SiriusXM:"Sorry, I can't do that yet", and/or "Voice commands are not available yet for that App".So what's the problem here, it has worked fine for the last several year...

iRzapper by • Community Member
  • 2236 Views
  • 7 replies
  • 1 kudos
to vote
Labels
Top Kudoed Users
View all