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cant recive password reset email at all

binBZ
Community Member

i forgot my nest app password. try to reset the password.but my email cant recive nest email at all.my email is #

3 REPLIES 3

MelbaDT
Community Specialist
Community Specialist

Hey binBZ, 

 

Sorry to hear about your Nest account but thanks for posting. 

 

A few questions — do you have a migrated Google account or a non-migrated Nest one? Have you checked on your Spam or Junk folders if the email is there? Also, is your Nest account a Gmail one?

 

Best, 

Melba

Azarco
Community Specialist
Community Specialist

Hey binBZ,

 

Checking back in to see if you still need help with this. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey binBZ,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.


Kind regards,

Alex