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google home app

mike0602
Community Member

I just received a google nest thermostat and I am trying to connect it to the google home app but I keep getting a server error and to retry in 30 seconds. What can I do to connect this thermostat to the app.

5 REPLIES 5

Hpgjamie
Community Member

Same issue

EileenF
Community Member

Same here! Very frustrating!

Markjosephp
Community Specialist
Community Specialist

Hello folks,

 

Thanks for reaching out to the Google Nest Community forum. 

 

I apologize for the hassle. The server problem has been fixed at this time. The Google Home app now allows you to try connecting your Nest Thermostats. If you're still having issues, please let me know.

 

Best,

Mark

Hi everyone,

 

I'm checking back in — how's it going? Still need our help? Let us know so we can assist you right away.

 

Regards,

Mark

Jake
Community Specialist
Community Specialist

Hey there,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake