Starting yesterday, August 8th, I can't logon on my iPhone Nest App. All I get is the TRY AGAIN bar. It says: There was a problem connecting to the Nest service. Try again in a few minutes.
Update: The Nest app on my iPhone works now but the front screen has changed. The display does not list the rooms anymore. You have to drill down on each device icon for the room information. Glad it works again.
Mine is doing the same thing, iphone and ipad. Won’t connect with service. Going through google home I can adjust the temperature, but am unable to see humidity, which is critical for a condo in FL after Debby—we are elsewhere for the summer.
Ours was back again Saturday—what a relief. I realize how invaluable this tool is for controlling humidity while we are away, and it did indeed need controlling, reading at 69% once I was able to see it again! Now back in the 50s, a safe level.
I have same issue. My thermostats no longer show up on Nest app. I’ve tried all suggestions. I just downloaded Google Home app and my thermostats show up there.
I'm not certain you're experiencing the same issue that OP described, the unable to log-in behavior isn't continuing for folks. I encourage you to create a new topic regarding your devices showing up in the Google Home app and not the Nest app. Please include details like your specific model of thermostat, as this might not be an actual issue as newer devices must be set up in the Google Home app and not the Nest app.
Solved my issue. I have a Nest 2nd gen thermostat that was migrated to Goole Nest last year. Somehow my Google Nest login reverted back to pre-migration account login.
