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in the Home app (Android), I had four locations listed, but one disappeared

craignewmark
Community Member

(that's the whole question)

Craig Newmark, founder, craigslist
craignewmarkphilanthropies.org
9 REPLIES 9

MrVacca
Silver Product Expert
Silver Product Expert

Whoever is the owner of the fourth location might have taken you out of their shared settings.  

craignewmark
Community Member

Really appreciated, good guess, but, I'm the owner.

Craig Newmark, founder, craigslist
craignewmarkphilanthropies.org

MrVacca
Silver Product Expert
Silver Product Expert

Did you happen to share that home with anyone else?  Do you still see the devices that were attached to that home? 

craignewmark
Community Member

Tried to, wife hasn't accepted.

The devices are still listed.

Thanks!

Craig Newmark, founder, craigslist
craignewmarkphilanthropies.org

MrVacca
Silver Product Expert
Silver Product Expert

Sorry, I’m not sure why that bug happened. Maybe if you try to recreate it, it will hopefully stick. 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to see if we still needed help on this. Shoutout and huge thank you to MrVacca for the help here. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Garrett, thanks!

No resolution at this point, looks like a possible major bug, can't get help. 

I should probably give up and rebuild.

In any case, I appreciate your help and that of MrVacca.

Thanks!

Craig Newmark, founder, craigslist
craignewmarkphilanthropies.org

GarrettDS
Community Specialist
Community Specialist

Hey there, 

I'm so sorry to hear that you're still having the issue, and I will send this to our engineering team to have them investigate it further. I appreciate your patience on this, and will lock this thread. 

 

Best regards, 
Garrett DS

craignewmark
Community Member

I'll do that, was trying to help Google Nest fix a bug, but, giving up.

I seriously do appreciate it!

Craig Newmark, founder, craigslist
craignewmarkphilanthropies.org