Adding and Removing Nest Cams on Google Home App

[opgutierrez]

Hey Google Nest Community,

Once you’ve finished installing your Nest Camera or Doorbell, you’ll probably want to start using all of its features that can help make your life easier and your home more secure. You can see who’s at the door, check if a package was delivered, and view your camera feeds while you’re away. To do that, you’ll need to connect your device to the Google Home app. 

Here’s some details you should know about our camera experience:

While we’re currently working to build a singular app experience, at this time, older cameras are only compatible with the Nest app, while newer Nest Cameras and Doorbells can be set up and managed with the Google Home App. You can find which app your device needs under connectivity requirements here.  The steps  below apply to the Google Home app, but if you’re a Nest user, you can add a device using these instructions. 

QR Codes and Setup Codes for the Google Home App

 If you have a camera that’s compatible with the Google Home app, such as the Nest Cam (wired), Nest Cam with Floodlight, and Nest Cam (battery), you can add it to your Home using a QR code or a separate setup code. Don’t worry if you don’t know where it is– the app will tell you where to find it!

• Open the app and sign in to your Google account.
• Tap the Device tab, followed by Add +  > New device .
• Choose the home you want to add your camera to and choose the camera model that you want to set up. 
• From here, you have two options; Use  your phone’s camera to scan your device’s  QR code or continue without scanning by entering the setup code. The app will tell you where to find it since it depends on which device you have. 
• After that, the app will walk you through set up and installation instructions. 

If you need to remove your device from the Home app, you can do so with just a few taps:

• Open your Google Home app
• Touch and hold the device listed on the Device tab. 
• Then tap Settings > Remove device > Remove.

Once you’re done with everything, you can set up Routines, stream live footage on your camera or monitor the activity of your devices. With the Google Home app installed, you can control some of your favorite smart home devices in one convenient location. 

Need more help? Join the community discussions about this topic in the Cameras & Doorbells forum, and make sure you’ve stopped by our Help Center. 

• Set up and connect Nest camera

• Remove Google Nest devices from the Google Home app

• Connect smart home devices in the Google Home app

The Google Nest team

[MplsCustomer]

If you click on the "connectivity requirements" link above, you have to look under "Connectivity requirements" in each spec to see whether the camera or doorbell uses the Nest app or the Google Home app.

[Dianneb78]

Good Day 

I wanted to confirm if there are Google smart light switches, plugs, smart geyser and gas switches, gas sensors to install in homes?

[David_K]

@Dianneb78 Google itself doesn't have a product in any of those categories you mentioned. However, there are plenty of third party devices in those categories that are compatible with Google Home / Google Assistant.

https://home.google.com/explore-devices/

[babytsui]

Hi,

Any update on the release date of using google home app for nest hello doorbell without nest app?

[EmptyNester]

@babytsui, to the best of my knowledge google never ever answers a WHEN question even though many other companies do.   We just have to sit and wait until the day they announce something.  It makes it very hard for us home users of their product to plan ahead.

[dthuman]

I like my Nest battery doorbell but the doorbell mount is so frustrating.   I can’t get it clicked in no matter what I do.   I’ve tried everything and it doesn’t work.  What a terrible design.    

[EmptyNester]

Yes, other folks on this forum have expressed the same concern. Another reason I'm staying with the NEST Hello for now. Although I have heard it is better on the Nest (wired) doorbell.

[TTOCS]

Just installed my new Nest Flood Light Camera. After being frustrated for hours I see on this forum it is NOT a Nest Camera and cannot be added to my Nest App with my other five cameras and three thermostats on two properties.  It is being returned.  Google fail. 

[EmptyNester]

@TTOCS,  yep, I don't blame you.  I did the same thing.

(sorry Google, but the Google Home app after 2 years is is not usable in my opinion)

[WatsonVision]

I recently upgraded from 1st Gen Nest Hello Wired to 2nd Gen.  Installation was a nightmare till I got out of my own way.

First Gen Setup was a breeze once I discovered I could just leave it attached to usb power source and voila and done!  I made it work and for the first couple years it served me well and I never had to deal with the nasty transformer issues.

Till, a week ago.  It just died.  I wanted the new one and this one would be mounted on my door instead of on the side of the door.  Opened Instacart and bought one.  Messed it up and bought another one.  I was not going to mess the second on up so I became obsessed with Youtube install videos.  There are hundreds and when you take into account the variables ie wired, battery, chime or no chime, previous doorbell installation or no previous install and then the f-ing transformer issues and possibilities... and then.... why not just get an AC Adapter and plug it into the wall?  After that, chime puck or no? And so on and so on and so on and so on... Three sleepless nights later I fall asleep during The Price is Right wiith a drill in my hand.

I woke up during a Plinko drop and literally woke up.  I grabbed my Chomecast Voice Remote and thoughtfully blurted out, "Gen 2 Nest Wired, No previous install, no Chime,  powered by Fatkitt 18 volt AC power adapter setup."

I watched the first suggestion that I had previously ignored.  Think about that for a moment.  There it was... my situation solved.

I:

1. Attached the AC Adapter's wires to the back of the doorbell.  

2. Attached the doorbell to the already mounted mounting plate on the door.  

Then I just did the craziest thing and:

3.  Plugged in  the adapter.

Holy Cow.  A solid blue light.

4. Opened the Home App

5. Scanned the Doorbell's QR code on the quick start.

6. Told the app that that the blue lighjt was on and answered the questions.

The answers came with ease as I had already invested crazily obsessed hours dediding which model I wanted and it all came down to the 24/7 recording available on the wired model not to mention it has a much smaller foorprint.

7. Rang the Doorbell.

8. Saw my "familiar face" on the camera's feed in the Home app.

9. Said Goodnight to my neighbor's and finally closed the door that had remained open for 3 days of Instacart and Amazon deliveries and me.... muttering four letter words or cheering in short-lived bursts of delight followed always with additional profanity and all around doorbell installing antics.

10.  Requested Google to stream my doorbell on my Chromecast so that I could bask in my new baby's beautiful video feed.  Arghhhh... My screen door is now a problem.  

11. Back to Amazon.

[EmptyNester]

@WatsonVision  I love  your writing style. It is like I had a visual and was there with you on every step!  Good move on going with the WIRED version. Aside from being wired It has a number of improvements over the (battery) version.

[shadir]

Why is it impossible to find firmware release notes for the nest cams and nest doorbells? They list it for the speakers, displays, and thermostats, but not the doorbells and cams. Anyone else solve this mystery? Just looking for a change log with version numbers.