cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

12h free photo storage request

PsychoSpike
Community Member

I love the Google Nest Doorbell(battery) and paired it with a Google Nest Mini. They work great together in announcing visitors. 

I would like to make a feature request if that's possible for a minimum 12h foto history on top of the free 3 hour video footage. This would greatly and positively impact the security value for the Nest camera lineup.

At the moment, the free 3 hour video footage is great, but undeniably, when a burglar comes in the middle of the night and the security footage is already deleted when you wake up... this would mean there would not be any evidence left, despite having and using a device with security functionality. 

When i learned about the Nest camera products I for one misinterpreted the free 3 hour video storage as being 3 hours of total storage, not as 'when the video is 3 hours old it gets deleted'. This might just be me though, since English isn't my native language. 

 

2 REPLIES 2

Super_paulie
Community Member

everyone "fell for it". 3 hours of storage was what was expected by pretty much everyone who bought it. 

I appreciate your optimism but there is not a chance in hell of them upping it to 12hrs, sorry to bear the bad news!

zoeuvre
Community Specialist
Community Specialist

Hi folks,

 

@PsychoSpike, we hear you. We appreciate your request for this additional feature, and please be assured that our product team is working non-stop with different partners to bring the best features to our Google Nest devices. So, please let our product team know about it by sending feedback. If you have questions or concerns in the future, feel free to start a new thread, and we'll be happy to help.

 

i appreciate your input, @Super_paulie

 

Best,

Zoe