05-11-2024 08:26 PM
Hi,
I posted earlier about my setup in this thread:
https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/2-Nest-Doorbells-2-Mechanical-Chime-Box...
And I wanted to follow up that I believe it has been fixed. The fix is that I misunderstood the setup in my home. As it turns out, both of my chime boxes are connected - each doorbell rings both of them. Because I had 2 pucks on a single connection, it was preventing the chime boxes from working. I removed the the downstairs puck and the doorbells work 100% of the time. I just removed the puck today, so if I notice any issues, I'll reply to this thread.