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2nd generation door bell chime

AJaramillo19
Community Member

My chime connector isn't working it vibrates my door bell box it will chime and then chime again after 3 minutes have also changed the transformer 

1 REPLY 1

EdmondB
Community Specialist
Community Specialist

Hello Ajaramillo19, 

I’m sorry to hear you’re having trouble with this. No worries; we'll check this out. Just a few questions: When you remove the chime connector and test the doorbell, does it ring? How much voltage does your transformer have? Are you getting at least 16–24 volts when you test the two wires on the Nest doorbell? 

I look forward to your response.

Best,
Edmond