3 weeks the home app has been down

[Anonymous]

Nearly 3 weeks now and not able to use cameras through the home app with repeated correspondence to so called google support experts. If you're in the market for a security camera just do not buy google nest battery cameras they are a travesty of the worse proportions.

[Jenelyn_O]

Hi kimmm,

Thanks for posting in the Google Nest Community forum. I'm sorry for the delay and for the trouble this has caused you. Could you please tell us more about the issue you encountered in the Google Home app? Do you see any messages or codes in the app? Were you able to try uninstalling and reinstalling the app? 

Regards,
Jenelyn

[Markjosephp]

Hello folks,

Thanks for the help here, Jenelyn.

@Anonymous, I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Regards,

Mark

[Jenelyn_O]

Hi there,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Best,

Jenelyn