Accidentally deleted my product from the app. Can’t access the QR code. Can it be set up another way

[MelbaDT]

Hey lauriem, 

Thanks for reaching out. I'm afraid that in order to redo the setup of any Nest products, you need to have access to the QR code or the entry key. We strongly advise that you write down the entry key or take a photo of the QR code to make it easier should you need to set up the camera in the future. 

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in — feel free to let us know if you still need help. 

Best, 

Melba

[MelbaDT]

Hi, 

Since it's been awhile since this thread was last updated, we'll be locking it if we won't hear back from you again within a day. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future. 

Best, 
Melba

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.