10-25-2021 12:52 PM
I accidentally deleted a familiar face and now there is no option to add it back in, the camera only recognises the person as unknown and there is no option to add them back as a familiar face.
10-25-2021 11:42 PM
When the face comes up as unknown, you can select “yes” to “you know them” when looking through the list of visitors. Then you can add the person and rename them.
11-05-2021 02:07 PM
Hi there,
Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!
Best Regards,
Brad.
11-17-2021 01:03 PM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.