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Adding People activity

Plaguiar
Community Member

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For my doorbell camera it gives me the option to add in the activity to add people.
my outdoor camera does not allow to add people so it just shows me motion and sound but it’s not picking up when a person is detected. What can I do to?  

4 REPLIES 4

Plaguiar
Community Member

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Brad
Community Specialist
Community Specialist

Hey there,

 

If you are having issues with your Nest Cam or Nest Doorbell, I would suggest that you first start by restarting it. 

 

Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.

 

Best regards,

Brad

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help @Brad. Just checking in to see if the steps shared helped. If you have other questions and concerns, feel free to let me know.


Best,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve