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Alerts

cputec48
Community Member
  • Can someone please help me with my alerts. I get over 100 a day because of cars driving by. I setup my zones for my front yard & front side walk. Then  all boxes for alerts outside of zones are unchecked . It still sends alerts of cars going by.
4 REPLIES 4

MplsCustomer
Bronze
Bronze

@cputec48 

That seems odd. Are your "Motion" events for which you're getting alerts flagged as occurring in your front yard or front sidewalk zones?

We have a Google Nest Hello Doorbell for our front door, with zones for the front yard and front sidewalk, and the street is outside any zone. We only use People and Packages for notifications in our two zones, and it works quite well. But if I look at our camera feed and include "Motion" in what's filtered, it shows every car passing down the street (outside of any zone), but each passing car event is flagged as "Motion" with no zone indicated (because they're not in any zone), and we don't get notifications for these "Motion" events, while the People and Package events all show the zone. We've never turned on notifications for "Motion" events because we only care about those events and don't want to get alerts for animals or birds or leaves blowing.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

Thanks for your help, MplsCustomer.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.