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Already installed Google wired doorbell in new house

Dgild10
Community Member

‎09-10-2023 08:41 PM

I moved to a new place with an existing Google Doorbell. I can’t get it off the bracket because the previous owner put some waterproofing around the bracket. Is there a way to set it up without the QR code or numeric code?

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2 REPLIES 2

MplsCustomer
Bronze
Bronze

‎09-11-2023 06:28 AM

@Dgild10 

To install either the older Google Nest Hello Doorbell or the newer 2nd gen Google Nest Doorbell, you need either the QR code or the 6-character alphanumeric Setup Code.

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Lance_L
Community Specialist
Community Specialist
In response to MplsCustomer

‎09-13-2023 12:59 PM

Hello Dgild10,

 

Thanks for reaching out to the Community. 

 

I’m sorry to hear that you’re having issues with this. Let’s check it out.

 

Have you had a chance to see MplsCustomer’s response above? If yes, how was it?

 

If you still need help with the Nest doorbell, you may contact a Nest Pro to help you set up the device. In the US, you can contact our installation partner, OnTech. For all other countries, you can book an appointment with a Nest Pro. You can check out this handy guide for information on Google Nest professional installation services.

 

I appreciate your help, MplsCustomer.

 

Best,

Lance

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