Another Peeling Doorbell

[Uncle_Bob]

I’ve had great service from the product but after 3 years it’s starting to deteriorate.  The protective  coating is peeling off.  I understand that I’m out of warranty. Is there anything that Google/Nest can assist with?  Thanks

[Brad]

Hi there,

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. I would love to look into this further for you.

We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. Please let me know if you need any further assistance!

Best Regards,

Brad.

[Uncle_Bob]

Brad,

It’s been a couple of weeks and I still haven’t heard anything.  Any updates?

Thanks!

[TimVanDijck]

Dear Brad,

I am facing the exact same issue. Would like to file for a replacer as well. Please assist.

Tim