Archive for hail damage insurance

[kaliforniaco]

Is there any way for Nest to pull archive recordings of a series of hail storms that damaged our vehicle, that the insurance company covering the claim can substantiate timeframe of damage with?

[gilleslibre]

If you have Nest first generation cameras, are a subscriber of Nest Aware plus, and the footage is earlier than 60 days, you are able to locate the event and download it to your computer or Mobile device. This video footage contains a timeline of events that could be consulted by your insurance company. 

If you do not meet all three requirements, that is if your camera is of a second generation, you are not a subscriber of Nest Aware plus, or the footage would be later than 60 days, you can not access the  video footage required. 

[EdmondB]

Hello kaliforniaco,

I'd like to jump in here and check if you've seen gilleslibre's response. Let us know if you need more help by replying to this thread.

Thanks for the help, @gilleslibre. 

Best,
Edmond