I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. I would suggest that y'all look through this Troubleshooting Article as it has some great information, and steps to try out. Please let me know if you need further assistance.
Hey there, Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
