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Batterry operated nest cam

JulesRules
Community Member

My door bell only alerts me of people  not cars.. I have it all set on from what I can see it doesn't tell me cars are entering pleaseee help me

3 REPLIES 3

aatienza
Community Specialist
Community Specialist

Hey JulesRules,

 

I’m sorry to hear you’re having trouble with this. No worries, we'll check this out. When did it start happening? Do you have an Activity zone set up on your camera? Have you tried turning off and on all your event settings to see if that helps? Once done, restart the camera to refresh the connection. Check out this link for additional help.

 

  1. Open the Google Home app, and tap the affected camera.
  2. Tap Settings .
  3. Select Events.
  4. Verify that the events the customer wants to receive are on

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,
Archie

aatienza
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie