Battery Camera Nightmares

[NestCamNightmar]

I have 3 cameras my two battery cameras are trash I get this every time I try to pull them up. Anyone else with this issue? I have great internet so I know it isn’t that. These cameras cost a ton and haven’t benefited my fam at all

 

[aatienza]

Hey NestCamNightmar,

I’m sorry you’re having trouble with this. No worries, we'll check this out. When did it start happening? Did you make any changes to your Wi-Fi network? Also, could you check the battery status of your camera?

1. Open the Google Home app.
2. Verify that the Google Account shown is the one linked to the camera. To switch accounts, ask the customer to tap the drop-down arrow. Then, choose the correct account.
   Note: If the customer’s account isn’t on the list, they can select Add another account.
3. Select the camera from the list of devices.
4. Tap Settings .
5. Under Device features, tap Battery.

Thanks,

Archie

[janthadeus]

Hi folks,

Thanks for your help here, Archie.

I want to check if you still need help. Don't hesitate to reach back if you do

Best,

JT

[janthadeus]

Hi NestCamNightmar,

Just wanted to jump in here to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Regards,

JT