I hate this doorbell. It has given me nothing but problems. If it didn't already come with the house, I would replace it. The fact that this device doesn't just work astounds me. Instead it is taking weeks of troubleshooting to maybe fix this issue or more likely learn to live with it.
At first I was concerned because I wasn't getting the alerts I thought I should. Turns out the batter doorbell only sends notifications to my phone or Nest Hub, so I always have a device on me now. I get that the doorbell doesn't have speakers inside my home, but that's a really stupid design. Heck, I would buy a speaker just so I don't have to carry my phone all over the house. Terrible user experience.
My more recent issue is that anyone who rings my doorbell can't hear anything. The doorbell doesn't make any noise at all when pushed. And when I try to speak through either my iPhone or Google Nest, the person can't hear me. I may as well be screaming into the void. Even the preset quick answers do nothing. I've done factory resets, disconnected, performed voodoo curses...whatever I could to try to fix this and nothing works.
Do better, Google. I had a lot of respect for you as a company, but this product is a piece of crap. It's clearly a way for you to sell me more items just to be able to use 1. I remember the good old days when a doorbell was just that. You didn't need all kinds of devices to know when someone was at your door. Better hope no one ever comes over.
