03-19-2023 02:58 PM
Nest Doorbell (battery not hardwired) will not charge. i have changed cords and charging blocks many times and still will not charge. any advice?
03-19-2023 04:17 PM
There could be a few reasons why your Nest Doorbell battery is not charging. Here are some troubleshooting steps you can try:
Check the charging port
Make sure there is no debris or dust in the charging port of your Nest Doorbell. Use a soft-bristled brush or compressed air to clean it out.
Check the charging cable
Make sure the charging cable is properly connected to the Nest Doorbell and the charging block. Try using a different charging cable to see if the issue is with the cable.
Check the charging block
Try using a different charging block or plugging the charging block into a different outlet to see if the issue is with the charging block or the outlet.
Check the battery
If you've tried all the above steps and your Nest Doorbell still won't charge, it's possible that the battery is faulty and needs to be replaced.
If none of the above steps work, you may need to contact Nest customer support for further assistance.
03-19-2023 06:21 PM
03-24-2023 09:18 AM
Thank you for your patience, I know that keeping your Nest devices charged is very important, and I would love to help you out. When it comes to keeping your Nest Doorbell (battery) or Nest Cam (battery) up and running, here are some articles and troubleshooting guides for the best charging practices:
I hope those articles help shed some light on charging and maintaining battery levels of your Nest doorbell or camera. Please let me know if you need further assistance.
03-28-2023 03:39 PM - edited 03-28-2023 03:41 PM
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Doorbell? Were you able to read the information and check the link they've shared? In case you have an update, you know where to find us.
I appreciate the help MplsCustomer and Brad.
03-30-2023 08:54 AM
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.