I have measured the AC voltage for the existing wires for my mechanic door bell, reading 9.8VAC
When I connect the Google doorbell and measure across the terminals it measures 8VAC.
However it does not show as charging on the home app and therefore can't use the mechanical chime.
Anyone have any ideas?
Maybe it's because 8V is the bare minimum required (see Google Nest's requirements: https://support.google.com/googlenest/answer/9247132?hl=en).
When we got our second Nest Hello a couple of years ago, we had to replace our very old 10V transformer with a 16V 30VA transformer.
The battery doorbell is trickle-charged: https://support.google.com/googlenest/answer/11830989?hl=en
Thank you for your patience, and sorry to hear that you're experiencing this. I know that keeping your Nest devices charged is very important, and I would love to help you out. When it comes to keeping your Nest Doorbell (battery) or Nest Cam (battery) up and running, here are some articles and troubleshooting guides for the best charging practices:
I hope those articles help shed some light on charging and maintaining battery levels of your Nest doorbell or camera. Please let me know if you need further assistance.
@CRBrooker It's us again. I'm bumping up this thread to ensure that everything is covered here. Were you able to read the information and check the links shared above? In case you have an update, you know where to find us.
I appreciate the help, MplsCustomer and Brad.
As we got our resolution here, I'm going to mark this thread as complete. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Thanks for the help, everyone.