Battery doorbell something went wrong error

[Jess95r]

I bought a smart hub and nest speaker on Saturday they connected no issues. Attempted the best doorbell after 8hrs gave up, added a new wifi Chanel incase that was the issue nope. Returned this one dvd exchanged for another one with exactly the same issue. Pictures are what’s happening but it either can’t connect to wifi. If it does there is a problem with the update and says something went wrong 

Any last suggestion before I return it for good? 

 

 

 

 

 

[Brad]

Hey there,

Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[janthadeus]

Hello Jess95r,

I just wanted to jump in here to make sure that you saw our response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks for the help here, Brad.

Best,

JT