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Battery powered Ring doorbell indoor chime will not work.

lavetnik
Community Member

I have tried a factory reset to no avail. The on/off feature is greyed out. I do not have it on "quiet time." Has anyone else experienced this and found a solution? 

1 REPLY 1

MplsCustomer
Bronze
Bronze

@lavetnik 

If the battery doorbell is not connected to doorbell wires running to an indoor doorbell chime and a doorbell transformer, then the "Indoor chime" option is disabled and grayed out because it is not possible to ring an indoor doorbell chime under those circumstances.  However, if you have a Nest Hub or Nest Mini or other Nest speaker, you can turn on the "Visitor announcements" option instead (https://support.google.com/googlenest/answer/7672451