cancel
Showing results for 
Search instead for 
Did you mean: 

Best Cam with Flood Lights Connection Issue

Jsdevlin1
Community Member

Need some help.  I’ve read the other posts about issues connecting the light/cam unit and have tried all the recommendations besides deleting the cameras and re-linking them all.  There must be a simpler way.  

7 REPLIES 7

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Jsdevlin1
Community Member

Couldn't get it to work on the Nest app, but got it connected to Google Home.  Not sure how to connect all the cameras now.

Brad
Community Specialist
Community Specialist

Hey there,

 

The Nest Cam with Floodlight is exclusively available on the Google Home app and will not be available on the Nest app. The new 2021 cams are exclusive to the Google Home app. I hope that clears up some confusion!

 

Best regards,

Brad. 

Jsdevlin1
Community Member

Please tell me there's an easy way to merge the cameras on Nest with GH.  

Brad
Community Specialist
Community Specialist

@Jsdevlin1

 

They should connect with the Google Home app very easily, now if you have any older cams that were in the Nest app, if you want them to be in the Google Home app then you will need to migrate them over to Google Home. Please note; this is a permanent solution and you cannot go back to Nest app if you migrate to the Google Home app. 

 

Best regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey folks,

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad