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Broke wall mount for nest hello

iimkenny
Community Member

Hi I need to replace the wall mount piece that I connect the nest hello to. I went to take it off the wall and the top plastic piece that secures the doorbell to the mount unit snapped off so now the nest doorbell can be removed. 

1 ACCEPTED SOLUTION

ai
Community Specialist
Community Specialist

Hi @iimkenny
Thank you for your patience with us! We're sorry that the troubleshooting process has been frustrating for you. We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. 
Much obliged,
Ai

View solution in original post

1 REPLY 1

ai
Community Specialist
Community Specialist

Hi @iimkenny
Thank you for your patience with us! We're sorry that the troubleshooting process has been frustrating for you. We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. 
Much obliged,
Ai

View solution in original post