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Broken camera

Elianalapointe
Community Member

I have a broken camera and want to replace, will the charges recognize that is replacement or will understand as new equipment? I don’t want to pay for the one that is broken

4 REPLIES 4

janthadeus
Community Specialist
Community Specialist

Hi Elianalapointe,

Thanks for reaching out. Let’s check — could you fill out this form and let me know once you’re done?

Looking forward to your response.

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,


We haven't received your form. Were you able to fill it out? Do you still need help?

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

I'm checking back in to see if you are able to fill out the form. If not, please do so, so we can assist you further with your concern.

Best,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,

 

I haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

 

Best regards,

JT