Broken wall plate

[Jimbli]

Unfortunately I broke the wall plate when installing. How can I order a replacement part ?

[SteveT1]

Hi there

Thanks for reaching out. I'm afraid we don't offer a replacement lens. Let's see what we can do.

A few questions — what type of Nest camera are you using? When and where did you purchase the Nest camera? Are you in the same country where you purchased it?

Keep us posted.

Regards,
Steve

[SteveT1]

Hi there,

I'm checking back in. We're still here if you need more help with your Nest Camera.

Regards,
Steve

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad