Hi Me2424,
Thanks for posting in the community!
I'm sorry to hear your Nest camera isn't working as expected. No worries; I'm here to help! Just to get started, I'd like to confirm some information with you. Can you please answer the next questions?
- Are you using a Nest Camera, a Nest Doorbell, or a Nest Hub Max? What's the model of this device?
- What color is the LED light on your device?
- Which app are you using? Is the device paired with your app?
- Can you describe the feature that stopped working?
Knowing this information will allow me to provide you with the best troubleshooting steps. If you have more questions for me, feel free to reply to this post. I'll be happy to assist further!
Best regards,
Nery.
