12-12-2022 03:25 AM
For some reason our camera has been off line. We're not able to view any camera history, prior to yesterday in order to locate a package that was supposedly delivered. Have worked with Nest to download history from their end but it is not in a readable/viewable form on my MacBook. Any suggestions??
Thanks, Tom
12-16-2022 08:23 AM
Hi there,
I apologize for my late response, and thank you for all of your patience while waiting for a reply. I understand how upsetting this may be, and I'm happy to assist you with this. Here is a great link on how Nest Aware works and how to subscribe. In addition, here is a link on how to manage your subscription.
Best regards,
Brad
12-19-2022 10:15 AM
Hi there,
Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
12-20-2022 10:19 AM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad