Hi, my camera is completely off center. It is almost like it is looking out the left side of the lens. I have to angle it severely to achieve the angle that I need. Does anyone know how to reset the camera or get it back to focus on recording what is straight in front of it?
Is it possible that you have accidentally set your Nest Hello's camera into "Enhance" view? If you have, the little box with just corners in the lower left corner of your video feed will have a minus sign (-) in it. (if you have NOT set "Enhance" view, you'll see a plus sign (+). You can click the box to take it out of "Enhance" mode.
Mine has the same issue. When making the camera shot straightforward, the video footage always contain more content from the left side. I’ve looked into the solution mentioned, but my nest app doesn’t see to have enhance mode or anything similar
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Hey folks, It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
