My previous thread was locked/closed without resolution. Below is my last post 2 weeks ago that was not replied to and summarizes the issue. If I can get some direction I would appreciate it.
Note that is 3 months old without resolution.
I'm not clear on what should work.
My problem is as originally stated:
- I want to share my camera feed with someone using the URL and password.
- I have this setup on an individual camera and it works great from PC's.
- When I try to use the URL on a mobile device, it brings up the website, I enter the password, but the video feed never starts.
I have 2 types of wired camera's, indoor and outdoor, specifically;
|Model||Nest Cam Outdoor|
I'm using https://home.nest.com/ to access the camera setup on my PC.
I subscribe to Nest Aware.
I again just tried "Camera Sharing", giving me a URL https://video.nest.com/live/ and setting a password. On an Android it just spins after entering the password.
So... should this not work? Any ideas why it doesn't??
Thanks for visiting the Community. I’m sorry to hear that and for the delayed response. We appreciate your efforts here. For your privacy and security please remove sensitive information (serial number, software number, etc) about your Nest camera. Let’s check this out. Have you tried to check the feed of your camera sharing on cellular data? What’s your current internet speed? Also, what kind of browser do you use?
Give these steps a try:
Let me know how it goes.
Thanks for the reply.
I don't know how to remove the serial numbers.
I have tried the feed on the camera on my Samsung Galaxy S20 FE on the Samsung browser and on Chrome, on Cellular data and on WiFi. All result in it clocking and finally giving me an error stating "Your session has expired". I have tried this multiple times, including rebooting the phone. I have also tried on multiple phones. Always the exact same result.
I have reviewed the link and would fall under "Link with password (Nest app cameras only)"
Soooo.... Do you have a Samsung and want to test to see what I am seeing. I'm at a loss.
I just wanted to jump in here to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.
Ah, gotcha. Thanks for trying. It looks like it doesn't load the camera live feed with a password. I suggest just share the camera feed publicly.
Let me know if you have any other questions.
Agreed that it's not working.
I'd rather not abandon that security and what appears to be a base feature. How do we confirm/open a ticket with Google/escalate?
This is "broken" and should be addressed by the developers.