Camera glass cover fell off and broke.

[dbo13]

I just had this happen today and saw some others are having the same problem. My hello doorbell is 3 years or so old. Is there any replacement available?

[Rubes]

Unfortunately individual parts like this are not readily available for sale unless you purchase another used camera specifically for parts.

[MplsCustomer]

It really is unfortunate that, unlike Ring Arlo, Wyze, and Blink, Google Nest does not sell any spare parts for its cameras and doorbells.

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[dbo13]

I don't know, is there anything i can do to fix my nest hello door bell?

[Brad]

Hey there,

Thank you for your patience! Unfortunately, we do not process Warranty/Replacement Requests in these Community Forums. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number. 

Best Regards,

Brad

[SteveT1]

Hi folks,

It's me again. Just checking in to see if you've seen our response. If you have other questions and concerns, feel free to let me know.

Best,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve