12-18-2023 11:42 AM
We use the nest cameras for our business and recently added another new indoor Camera. We are learning that it is not compatible with the NEST app. We use this app to stream it on a TV during the day. Could you please give us an update of when we can view this camera on the Nest App or is this camera now useless to our operations?
12-18-2023 12:57 PM
The newer 2nd gen Google Nest cameras and doorbells (released starting in Sept. 2021) work only in the Google Home app and NOT in the Google Nest app. You can also livestream the cameras on the home.google.com website.
Google Nest has no plans to make its 2nd gen cameras work only in the Google Nest app. We've been using 2 apps ever since buying a (2nd gen) battery camera in Sept. 2021. We're still waiting for them to add Nest app functionality to the Google Home app for our older cameras, but it's not clear if they will.
12-18-2023 01:10 PM
Okay great, This will work for us and we can stream it that way. Unfortunate that the nest app is not going to work.
12-21-2023 06:00 PM
Hello KellyLeko,
Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.
I appreciate the help, @MplsCustomer.
Regards,
Edmond