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Camera is not charging

jirogadimyan
Community Member

Nest outdoor camera it’s not charging

2 REPLIES 2

jirogadimyan
Community Member

Hi wireless outdoor nest camera is not charging

SoriaD_
Community Specialist
Community Specialist

Hello @jirogadimyan 

 

Thanks for reaching out to our Nest Community about your Nest Camera. I apologize for any inconvenience this is causing. Let me help you with this.

 

I completely understand your situation. Let's try these troubleshooting steps:

 

  • Restart the camera: Unplug it, wait a few seconds, then plug it back in.
  • Check placement: Make sure the camera isn't in direct sunlight, as heat can affect battery life.
  • Inspect the charging port: Clean out any debris with a soft, dry cloth.
  • If none of these work, you might want to try a different charging cable.


Please try these steps and let me know if your camera still doesn't respond. I'm happy to find a solution for you.

 

Best regards,

Douglas.