07-23-2022 04:09 PM
Camera initiates but within a few seconds goes blank with message “camera unavailable” and live video unavailable”. Could this be a wifi issue?
08-17-2022 05:22 PM
Hey Richard15,
I'm sorry for the delay. Let's see what's going on — could you tell us when it started happening? Were there any changes to the Wi-Fi network? Did you receive any notifications? Also, have you tried any troubleshooting steps to fix this? Keep us posted.
Thanks,
Archie
08-20-2022 08:01 PM
Hi folks,
Thanks for your help, Archie.
I want to check if you still need help. Don't hesitate to reach back if you do.
Regards,
JT
08-21-2022 08:05 PM
Hi there,
Just wanted to jump in here to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Best,
JT