I have been using the camera without issue since I bought it in May of this year. The other day, I put it back after charging as I normally do, but a few hours later I had a delivery. When I opened the door the doorbell was in the courier's hand, and the lens is smashed making the doorbell unusable. Considering it's still within the 1 year warrant, what options do I have?
Sorry to hear you're experiencing this, I can imagine this has been stressful for you. Please fill out this form, and a higher tier of support will reach out to you with next steps. As a side note; we unfortunately do not offer replacements for parts. If your device is no longer under warranty, we aren't able to offer a replacement, We're sorry for the inconvenience.
Thank you for filling out the form! It was received, so you should be hearing from a higher tier of support soon. Thank you for your patience. They will assist you moving forward once you hear from them.