Yes it is a very well known issue. Another well known issue is a team of yayhooos here who pretend to be "helpful experts", who will ask you multiple scripted questions until you get fed up. then bug you (because they get brown noser points for each post) , then summarily lock the thread with no resolution.
I bought 3 nest cams and paid my hard earned, after tax $600 and they are just a fx$_&- bunch of cheap toys. I also have an Arlo system and that has worked very well with only a very few glitches, I plan to return these joke Nest Cams to Costco for a full refund.
Do yourself a favor and ditch all nest products , demand a refund,
And worthless "expert" expert yayhooos can go get more of their BS training.
