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Camera's don't stream while using dual sim (iOS)

joebafra
Community Member

‎03-10-2025 01:41 AM

Hello,

For several years, I have had the problem that I can't view the cameras live when using dual SIM on my iPhone 16 Pro Max. When I disable dual SIM and use only one SIM, I have no issues. On my Samsung phone, I have no issues with dual SIM.

When will this issue be addressed and fixed?

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sicsacol
Community Specialist
Community Specialist

‎03-13-2025 01:49 PM

Hi @joebafra,

 

Thanks for reaching out in the community forum. I'm sorry to hear you're having difficulties viewing the live feed of your Nest cameras when the dual SIM feature is enabled on your phone. Let's work together to figure out the issue you're experiencing. To help with that, I have a few questions for you:

  • What type of Nest cameras do you have?
  • How many cameras do you have? 
  • Are you having the issue with all of them?
  • When you try to view the live feed, are there any error messages or codes?

Any additional details you can provide will be helpful.

 

Cheers,
Jonathan

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