05-18-2022 03:32 PM
Have 2 outdoor cameras, but can no longer view images from either on my iPad.
Answered! Go to the Recommended Answer.
05-18-2022 06:39 PM
We'll, a couple things.
Are you using the NEST app with the older generation cameras or are you using the Google Home app with the new cameras?
Next are you able to view the images on other devices such as an iPhone or a computer?
Lastly, make sure on the iPads you have the newest version of the app. The only way to do this is to go to the App store and searcher the app. Once you find the app it with either say OPEN which means you are all up to date or it will say "UPDATE" which you should do.
I hope this helps. Please let me know what you find.
05-18-2022 06:39 PM
We'll, a couple things.
Are you using the NEST app with the older generation cameras or are you using the Google Home app with the new cameras?
Next are you able to view the images on other devices such as an iPhone or a computer?
Lastly, make sure on the iPads you have the newest version of the app. The only way to do this is to go to the App store and searcher the app. Once you find the app it with either say OPEN which means you are all up to date or it will say "UPDATE" which you should do.
I hope this helps. Please let me know what you find.
05-22-2022 05:28 AM
thanks
your suggestions resolved my problem
Bill
05-22-2022 01:44 PM
Hi Veromonbill, That is great news.😎. Please be sure to click on the ACCEPT AS SOLUTION button so this can get closed out and hopefully help other people with similar problems.
05-21-2022 08:41 PM
Hi folks,
I appreciate the help @EmptyNester. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.
Thanks,
Steve
05-26-2022 08:53 AM
Hey Folks.
As this issue looks to be resolved, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.