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Camera will not connect to new WIFI

ggrajdura
Community Member

One of two Nest cameras will not connect to WiFi.  I have tried every thing.  Support is not very helpfull.  Not sure what else I could do.

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@ggrajdura 

Since it looks like you have one of the older Google Nest cameras, are you able to use "Home Wi-Fi help"?

https://support.google.com/googlenest/answer/9223711?hl=en#zippy=%2Cuse-the-nest-app

EmersonB
Community Specialist
Community Specialist

Hey ggrajdura,

 

I'm dropping by to ensure that everything is covered here. Can you tell us what are the troubleshooting steps you've done so far.

 

I appreciate the help, MplsCustomer.

 

Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hi ggrajdura,

 

I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.

 

Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hello ggrajdura,

 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

 

Thanks,
Emerson