Camera won't power up.

[poppoppolk]

I have 2 Nest Cam IQ cameras and both will not power up. I checked the power outlet and i am getting 115vac. I plug in the cameras and no lights come on the cameras. I would not think that both cords and or power supply's are bad. I'm not sure what to do next. Maybe I need to get a new power supply and cord to see if that's the problem. where can i get a new power cord?

[EmptyNester]

Wow, that does seem odd.   You could buy one of these and see if they come to life.   I understand from other folks on this forum that these work but they are not rated for outdoor use.

https://www.amazon.com/dp/B09C5RG6KV?psc=1&ref=ppx_yo2ov_dt_b_product_details

https://www.amazon.com/AmazonBasics-Two-Port-Charger-Tablets-Delivery/dp/B087MDHQMB/ref=sr_1_8?crid=...

[janthadeus]

Hi folks,

Thanks for your help, EmptyNester.

I understand your situation where your two Nest Cam IQ won't power up. Do you have the indoor or outdoor IQ cameras? Let's check this out — could you please fill out this form for further investigate?

Thanks,

JT

[janthadeus]

Hi poppoppolk,

We haven't received your form. Were you able to fill it out? Do you still need help?

Regards,

JT

[janthadeus]

Hi there,

I'm checking in to see if you are able to fill out the form? If not, please do so, so we can assist you further with your concern.

Thanks,

JT

[janthadeus]

Hi there,

It's me again. I haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread. 
 

Best,

JT