Cameras gen 2 doorbell and camera floodlight

[FalconMan]

Are anybody else's cameras glitching today? Both gen2 doorbell cam and camera floodlight live feeds glitching.

[gmelanymelissa]

Hi FalconMan,

Thanks for posting here in the community. I understand you're experiencing glitching with your Nest Doorbell and Nest Cam with Floodlight live feeds. No worries, I'm happy to help!

To better assist you with accurate information, I’d like to confirm the following:

• What specific model of Nest Doorbell do you have?
• Can you still view recorded events or history when the live feed is glitching?
• Are you getting any error messages?
• How far are the devices from the router?
• Are there any other electronics or appliances (such as baby monitors, microwaves, or cordless phones) near the devices?
• What troubleshooting steps have you done so far?
• What Wi-Fi frequency band do you try to connect to (2.4 GHz or 5 GHz)?

Keep me posted.

Regards,

Melany

[FalconMan]

They are all gen 2, except for camera/floodlight. Only live view was affected. No errors reported. One camera is on 2.4GHz, the rest at on 5GHz.  Glitching on both. The glitching magically stopped after a couple of days.  No baby monitors, I understand that microwave operate at 2.4GHz . Ran tests while on. No effect. No cordless phones.  Nothing has changed on my end.

[gmelanymelissa]

Hi FalconMan,

Thanks for the follow-up information. I'm glad the live feed issue with your Nest Doorbell and Nest Cam with Floodlight is resolved.
Please don’t hesitate to contact us again if the inconvenience persists or if you need further assistance.

Regards,
Melany